Politique de résiliation
Purchase Options & Cancellation Policy
At ModSphere, we begin processing every order as quickly as possible to ensure fast production and shipping of your custom timepiece.
Order Cancellation
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Orders may be cancelled within 24 hours of purchase at no additional cost.
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To request a cancellation, please email modsphere.contact@gmail.com within the 24-hour period. Please include your order number and the email address used to place the order.
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Once the 24-hour cancellation window has passed, your order may already be in production or prepared for shipment and can no longer be cancelled.
Custom Orders
Because our watches are custom-built to order, cancellations requested after 24 hours cannot be accepted.
Refunds for Cancelled Orders
Approved cancellations made within the 24-hour window will receive a full refund to the original payment method. Refund processing times may vary depending on your payment provider.
Contact Us
If you have any questions about this policy or need to request a cancellation, please contact us at:
Email: modsphere.contact@gmail.com
Including your order number in your email will help us process your request more quickly.
Thank you for choosing ModSphere.